So, if you are using Office 365, name that file the minute you open a new document or spreadsheet. This is a problem with the software, and it needs to be addressed. This means it is an issue inherent in the program itself, and not a compatibility issue. I mentioned above that I have researched this extensively. The internet is rife with complaints that Office 365 crashes just as frequently when people are trying to save to the Documents file on their computer’s hard drive, and also occurs when saving to Microsoft’s own One Drive, and also Google Drive, and any other way people can save their files. This issue is not just with users of Dropbox. The level of frustration is much lower when you’ve lost no work.Īs long as I name my file first, before I do any work in the body of the document, I will never lose the beginnings of an entire project even if the program crashes, as it does periodically.Īnd once the file is renamed, autosave seems to work more efficiently. But, unlike several times previously, I had lost nothing as I hadn’t done any work at that point. This is the problem scenario: I went to save the blank page on which I intended to write a post for this blog this morning and Word crashed. However, it is when we get to the subfolder folder and attempt to give our work a file name that Word/Excel crashes. I work out of Dropbox, so my files look like this:
MICROSOFT OFFICE 2016 CRASHES WHEN OPENING WINDOWS
I have a simple workaround. It is old-school and dates back to the early days of Windows when everyone knew Word and Excel could crash at any moment. But unless you could afford Corel WordPerfect, which was horrifically expensive in those days, most businesses were stuck with Microsoft. I am sorry my friend, but that document is gone. It was never autosaved to begin with, so there is no autosaved version to retrieve. Something about the process of relabeling from the generic “Document 1” title that Word names all new documents, to whatever you need it to be, seems to short circuit the program, causing it to shut down.Īnd, the moment the unsaved document vanishes, it is as if it never existed.
![microsoft office 2016 crashes when opening microsoft office 2016 crashes when opening](https://4ddig.tenorshare.com/images/mac-data-recovery/ms-word-for-mac-crashes.jpg)
The document is lost because the Windows autosave function does not always work properly, and it is the autosave glitch that causes the program to hang and then crash.
![microsoft office 2016 crashes when opening microsoft office 2016 crashes when opening](https://www.bemidjistate.edu/offices/its/wp-content/uploads/sites/60/2015/10/Office2016KnownIssuesMac1.png)
I have an idea as to why these documents that were lost at the moment you tried to save them are unrecoverable. I feel bad for them–they want to help, but don’t know how. The tech support out there on the Microsoft boards seem as mystified as anyone else, and gives the same stock, canned answers. The program crashed, dumped the file into the ether and then said, “Oops! My bad.”
![microsoft office 2016 crashes when opening microsoft office 2016 crashes when opening](https://i.imgur.com/EutYEoP.jpg)
The glitch is actually in that particular function, so it does not, and the file is not even stored in a temp file. Those remedies don’t work because the techs assume the machine’s default autosave function is working. When this first happened to me, I did the research and tried all the measures and remedies posted on the internet for recovering these lost files. Even when you search the hard drive files by date, which should bring up anything you have done that day, the file is gone. Word (or Excel) shuts itself down. Any work that was done on that particular document or spreadsheet is GONE.Īnd no, kind sir, that document is not recoverablein my unsaved files as “Document 1.docx” nor is it listed anywhere as some gobbledygook file name with a. I will have the file library open, and the correct Master file open, and have correctly named the sub-file and then…just as I am about to click “save”… The program shuts down and the file vanishes, never to be found again, when the program reopens itself a minute later.
![microsoft office 2016 crashes when opening microsoft office 2016 crashes when opening](https://cdn.crunchify.com/wp-content/uploads/2015/03/Office-2016-for-Mac-Welcome-Screen.png)
The very annoying issue I never had with Office 2010, but now have with Office 365 (2016) is the program crashing right as I go to “save” a new document or spreadsheet. In many ways, it is a great package of programs, but it has several major flaws. Those of us who use Microsoft Office are familiar with both its versatility and its problems.